F.A.Q

For Users

  1. Download the app ‘Parcify’ via Google Play (Android) or the App store (IOS).
  2. Shop online, fill in your personal information at checkout and use one of our three Parcify addresses as the shipping address
  3. You will receive a notification when your order arrives at our depot.
  4. Schedule your delivery when you want, 7 days/week until midnight.
  5. Your order will be delivered to you with great care, wherever you are.
  6. Enjoy your purchase!

No, you can walk around while your driver is on the road. Our drivers will be able to find you through the geolocation of your phone.
Please do not leave the area where we are currently active though.

A scheduled delivery by a Parcify courier costs € 4,50. For the payment of the delivery you need to log in on our app.

You can pay with Visa, MasterCard, Bancontact or a promotional code if you have one.

Antwerp, postal codes: 2000, 2020, 2060, 2018, 2140, 2600, 2100, 2610
Brussels, postal codes: 1000, 1040, 1050, 1060, 1210
Ghent, postal codes: 9000

We deliver everything except forbidden items such as drugs, weapons, money and living goods.
The total volume of your package(s) must not exceed 40 x 40 cm x 55 cm.
The total weight of your package(s) must not exceed 10 kg.
If we receive a package of non-compliance to the latter two conditions, we will unfortunately not be able to deliver this package.
You can pick up this package for free at our warehouse.

We will send you a notification within 30 minutes upon receiving your parcel.
Afterwards it’s up to you to let us know when and where you want us to deliver your order. Parcify conducts deliveries 7 days/week from 7am until midnight. Sundays and public holidays included.

For Couriers

Apply online and choose the city you want to work at. We’ll contact you immediately after we receive your application. More information on www.parcify.com/become-a-courier/

For Partners

Depending on whether you’re a physical store within our area or a webshop we have different solutions. By signing-up with your specific requests, we look forward to find a solution together, to help you customers receiving their parcel when and where they want.

We deliver 7 days a week from 8 until midnight. Our customer can choose for a delivery to any address within the Parcify area, even to their smartphone geolocation!

Sure we can! Our isothermical bags will bring your goods from point a to b, with the same quality

Antwerp, postal codes: 2000, 2020, 2060, 2018, 2140, 2600, 2100, 2610
Brussels, postal codes: 1000, 1040, 1050, 1060, 1210
Ghent, postal codes: 9000

If you are active in (one of) our areas, we can pick-up the goods in your shop and deliver straight to your customer.

Amsterdam, here we come!

Ghent

Oktrooiplein 1, bus 201, 9000 Ghent

Brussels

Rue de Parme 25, 1060 Saint Gilles

Antwerp

Kronenburgstraat 14-16, 2000 Antwerpen